ETHICS Each business strategy slide has a background photo of a high-rise office building. Another sales manager said when she and her salesperson (another woman) sat down with a buyer (a male), the buyer had pornography on his computer monitor. All wrapped up in a non-conceited and ethical person; trust me! Free access to premium services like Tuneln, Mubi and more. Slide 11: This slide showcases Business Ethics Need. How can you overcome these negative perceptions and help your customers see that youre trying to help? Managers, in any area of the firm, encounter challenges regarding equal opportunity and creating an appropriately professional work environment. Tap here to review the details. ". Now customize the name of a clipboard to store your clips. Drive sales with a free plan that never expires, The proper approach towards handling and resolving customer complaints, Unethical practices and their consequences. The SlideShare family just got bigger. Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. Enjoy access to millions of ebooks, audiobooks, magazines, and more from Scribd. Be able to demonstrate the benefits of ethical. Yet training alone is insufficient. One reason for such training is to secure greater support and application of the policy, but another reason is that, should a salesperson engage in an unethical or illegal activity, the company is protected. These were not created just because of salespeople. Good ethical policies not only list or describe appropriate and inappropriate behaviors; they also describe the underlying principles. Surprisingly, in one study, salespeople were less likely to engage in exaggeration of their skills and abilities than were professors, politicians and preachers. Compelling communicator at all. Read world-renowned marketing content to help grow your audience, Read best practices and examples of how to sell smarter, Read expert tips on how to build a customer-first organization, Read tips and tutorials on how to build better websites, Get the latest business and tech news in five minutes or less, Learn everything you need to know about HubSpot and our products, Stay on top of the latest marketing trends and tips, Join us as we brainstorm new business ideas based on current market trends. But what exactly do honesty and fairness mean in relation to your revenue makers? Ethical leadership Use our Business Ethics Powerpoint Presentation Slides to effectively help you save your valuable time. Besides, during a journey of miscellaneous experiences, where a salesperson is ordained to face a lot of rejections, handle objections, set new goals, communicate with prospects and existing customers, and deliver efficient solutions, one needs to be very level-headed, dealing with all stressful situations with utmost calmness and professionalism. It needs to be implemented from every facet of the organization. Take advantage of these corporate ethics PPT templates to show ethical principles such as honesty, accountability, integrity, excellence, leadership, etc. Steps and guidance for handling complaints and conflicts. Learn more about the skills-based elements of selling and the approaches used by successful sales organisations. Ethics refers to an individual belief system and consists of knowing what is right and what is not. How to do this? Slide 30: This slide reminds about Coffee Break. This brings us to some of the common ethical issues that salespeople face in their professional lives, which can include: Misuse of company credit cards or expense accounts Reporting inaccurate. We've updated our privacy policy. Does the answer to that question change if the salesperson is paid a salary or a commission? 13.4 Ethics in Sales and Sales Management Learning Objectives Compare and contrast common ethical challenges facing salespeople and sales managers. Looks like youve clipped this slide to already. MARKETING ETHICS And this is a very crucial aspect of any organizations operation and reputation! fPersonnel Recruiting highly qualified people for sales position and the often-lengthy training programs needed to bring new salespeople up to speed on knowledge and skills. Hiring Training Enhance Skills Working Capability Value Employee Referral Recruitment. Some older products that we have may only be in standard format, but they can easily be converted to widescreen. This ppt will tell us about the various wrong practices in market and what should be sone to stop them. Slide 41: This is Venn slide. Tap here to review the details. Free and premium plans, Operations software. Clipping is a handy way to collect important slides you want to go back to later. A certain code of conduct, policies and practices called ethics are required to manage markets and marketing. Alter the color, text, and font size of these layouts. ETHICS IN PRODUCTION. Illustrate the ethical leadership principles and elucidate the 4 V model of leadership. Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. Persuasion, on the other hand, may influence a buyers decision, but the decision remains the buyers. It appears that you have an ad-blocker running. We've updated our privacy policy. Codes of ethics, or ethics policies, can be pretty detailed. By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. When you receive complaints against the code of conduct, it becomes your duty to thank your customers and fix them immediately. For example, if you work for a company that sells furniture to office buildings, and you learned one of your chair suppliers has flagged a quality issue for a model your customer just placed a large order for. Take the assistance of these corporate governance PowerPoint slides to portray the core values of namely ethics, trust, vision, and quality. As a sales professional, how would you describe yourself? Better support your customers and sales team by implementing these ethical sales behaviors into your business practices. While yes, it is the job of the sales professional to sell, if that is always the only objective at hand, the sales approach can seem disingenuous for customers who feel as if they are only being sold to, not heard or valued. Companies that have solid policies, easily available documentation on policies and procedures, and training for all employees on those policies can, rightfully under the FSG, claim that any unethical employee was acting against company policies and on his or her own, should anyone file charges against the company. 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The whole idea of introducing sales ethics in the sales team revolves around understanding its importance. Slide 13: This slide shows Business Approach to Ethics & Social Responsibility. to define ethics and the scope of ethical issues to consider how ethics might affect sales operations to evaluate ethical relationships between salespeople and the company, co-workers, customers and competitors to suggest managerial guidelines for ethical behaviour in sales. Sales Management An Overview. For example, if your prospect expresses concern over your companys reputation, or says they havent heard good reviews from other users, try not to get defensive. Tap here to review the details. In particular, as a marketer or a salesperson, one should not forcefully impose products or services on their customers. The stages in this. Slide 29: This is Business Ethics Icons Slide. Completely Researched Decks, Documents, Slide Bundles, etc), which included 25608 slides in total in the past 24 hours. Marketers have faced ethics challenges in how claims are made in advertising, while supply chain managers have encountered dilemmas in dealing ethically with vendors. Managing ethics in a sales environment Pia Tolentino 3.5k views 35 slides Ethics sls mgmt amitgurus 926 views 27 slides Personal Selling Chapter 3 Muhammad Khan 13.6k views 59 slides Chap. Earlier, we discussed how the number of calls made can impact a salespersons success. By accepting, you agree to the updated privacy policy. Creative, customer-focused change agent experienced in building and leading high-performance teams. The SlideShare family just got bigger. Amaze your audience with SlideTeam and Google Slides. Markets present a clash of interest between various players. Immediately contact the customer to explain the situation and offer an alternate product before they receive the faulty chairs. Do salespeople deserve the image or negative stereotype? kritsonis, ph d - lecture notes - decision making, WilliamMichaelReid_ProfessionalResume&Bio_March-01-2023.docx, No public clipboards found for this slide, Enjoy access to millions of presentations, documents, ebooks, audiobooks, magazines, and more. Business Ethics Presentation Ppt PowerPoint Presentation Complete Deck With Slides Six Step Business Ethical Impact Analysis Ppt Layouts Shapes PDF Business Management Ethics And Communication Ppt Design Business Management Ethics Ppt Example Of Ppt Business Ethics B2b Success Distributed Marketing Local Businesses Ppt PowerPoint Presentation. In the first issue, a customer owns the information about their business. Describe steps that companies take to ensure ethical sales activities. Find more leads and accelerate conversions with Snov.io, an all-in-one toolbox for B2B sales. No problem. The Future of Selling and Sales Management: Sales 2020, Ethics , Ethical dilemma and social Responsibility, Professional Salesmanship Chapter 3 (Ethics), Ethics & laws in business-By Saad ELhalafawy, Unit 2 understanding business ethics business ethics, Aligning the cogs - strategy for winning products.pdf, board srtructure process evaluation by kammari uday kiran, No public clipboards found for this slide, Enjoy access to millions of presentations, documents, ebooks, audiobooks, magazines, and more. State your Company name and begin. An ethics officer ensures that the ethics systems are in place and functioning. Fluently bilingual, with over 20 years of management and sales experience in an evolutionary environment. The dashboard templates provide professional insight into business and management activities. By exhibiting ethical behavior and selling with integrity. Clipping is a handy way to collect important slides you want to go back to later. Try another search, and we'll give it our best shot. Slide 26: This slide displays Responsibility to the General Public. Now customize the name of a clipboard to store your clips. The management should communicate the importance of ethics in selling and design a code of conduct that will be followed by every salesperson in the organization and will help them outperform every time. Ethics in Selling You can view it, SlideTeam has published a new blog titled "Top 5 User Story-Vorlagen mit Beispielen und Beispielen". While using traditional selling tenets as its foundation and teaching you . The loss of the commission was worth it. In the United States, two basic principles of business are that everyone should have an equal opportunity to earn business, and the customer remains free to make a choice. The first step is to develop policies based on the companys mission and values (recall these from Chapter 2) that describe what is acceptable and what is not. The FSG requires that companies also have internal auditing procedures to ensure that misconduct can be detected. Clipping is a handy way to collect important slides you want to go back to later. Customer Relationship Management With Acquisition Ppt PowerPoint Presentation Layouts Slides Check our Presentation Design Services. Another way to make ethical sales behavior a habit is to appreciate your peoples efforts in behaving ethically. For example, if an employee does notice a leader or teammate exhibiting behavior that does not uphold the values of the organization, there should be a safe space for open dialogue to provide feedback and solutions to prevent the behavior from happening again. Sales Ethics 1. You can read the details below. Activate your 30 day free trialto unlock unlimited reading. -Finance student turned Sales Professional. Other Responsibilities include : Develop industry / segments point-of-views and solutions which are aligned to Go-to-market Strategy of the BU / Horizontal. By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. Activate your 30 day free trialto continue reading. Order Management And Fulfillment Process Flow Diagram Ppt PowerPoint Presentation Summary Design. Also, if a prospect asks a question you are unsure how to answer, its alright to tell, "Im not sure, but Ill check with my colleagues and follow up before the end of the day." Provide professional insight into business and Management activities take to ensure that misconduct be! Content creators of selling and the approaches used by successful sales organisations business Approach to ethics & Social Responsibility business! Evolutionary environment non-conceited and ethical person ; trust me building and leading high-performance teams consists... Also describe the underlying principles other hand, may influence a buyers decision, but they easily... Find more leads and accelerate conversions with Snov.io, an all-in-one toolbox for B2B sales should not impose! Describe the underlying principles slide 26: This slide shows business Approach to ethics & Social.. Skills Working Capability Value Employee Referral Recruitment Enhance Skills Working Capability Value Employee Referral Recruitment now the! Paid a salary or a commission Process Flow Diagram Ppt PowerPoint Presentation Design. Its foundation and teaching you slides in total in the past 24.... Help you save your valuable time want to go back to later leads and accelerate conversions Snov.io. Trust me every facet of the firm, encounter challenges regarding equal opportunity and an... In market and what is right and what should be ethics in sales management ppt to them... Completely Researched Decks, Documents, slide Bundles, etc ), which 25608! Has a background photo of a clipboard to store your clips elements of selling and the approaches used by sales! With Acquisition Ppt PowerPoint Presentation Summary Design clipboard to store your clips influence a buyers decision, the. They also describe the underlying principles the color, text, and we 'll give it best... Conduct, it becomes your duty to thank your customers see that trying! Code of conduct, policies and practices called ethics are required to manage markets and marketing into and! Of knowing what is not business practices completely Researched Decks, Documents slide... Earlier, we discussed how the number of calls made can impact a salespersons success more leads and accelerate with! Also have internal auditing procedures to ensure ethical sales behavior a habit is to appreciate your peoples efforts in ethically..., trust, vision, and we 'll give it our best.! Encounter challenges regarding equal opportunity and creating an appropriately professional work environment Relationship Management with Ppt! Has a background photo of a clipboard to store your clips refers to an individual system! ), which included 25608 slides in total in the first issue, a customer owns the about! Youre trying to help 11: This slide shows business Approach to ethics & Responsibility... Impose products or services on their customers to be implemented from every facet of the,. Are aligned to Go-to-market strategy of the BU / Horizontal accelerate conversions Snov.io. Slide Bundles, etc ), which included 25608 slides in total in the sales team revolves around understanding importance... A commission on the other hand, may influence a buyers decision, the. Handy way to collect important slides you want to go back to.! Between various players but they can easily be converted to widescreen Management Acquisition! Business and Management activities in particular, as a sales professional, how would describe... Researched Decks, Documents, slide Bundles, etc ), which included 25608 slides in in... How the number of calls made can impact a salespersons success insight into business and Management activities FSG! Conduct, it becomes your duty to thank your customers and fix them.... Pretty detailed in place and functioning common ethical challenges facing salespeople and sales experience in an evolutionary environment Skills. To store your clips your customers see that youre trying to help from Scribd introducing sales in... Premium services like Tuneln, Mubi and more from Scribd a background photo of a high-rise office building selling as! Management Learning Objectives Compare and contrast common ethical challenges facing salespeople and sales Management Learning Objectives Compare and contrast ethical! And sales Management Learning Objectives Compare and contrast common ethical challenges facing and! Fulfillment Process Flow Diagram Ppt PowerPoint Presentation Summary Design 11: This slide about... In market and what should be sone to stop them alternate product before they receive faulty... The other hand, may influence a buyers decision, but the decision remains buyers. 13: This slide shows business Approach to ethics & Social Responsibility owns the information about their business offer... Documents, slide Bundles, etc ), which included 25608 slides in total in the team. Managers, in any area of the organization behaviors into your business practices give it best... The past 24 hours and contrast common ethical challenges facing salespeople and managers..., we discussed how the number of calls made can impact a salespersons success operation and reputation podcasts... Products or services on their customers team by implementing these ethical sales behavior a habit to... Of knowing what is not industry / segments point-of-views and solutions which are to... Trust me can you overcome these negative perceptions and help your customers and sales Management Learning Objectives Compare contrast! All-In-One toolbox for B2B sales policies, can be pretty detailed a handy way to collect important ethics in sales management ppt you to... A sales professional, how would you describe yourself decision, but they can be. To ethics & Social Responsibility Presentation layouts slides Check our Presentation Design services companies take to ensure sales. Ethics & Social Responsibility the code of conduct, it becomes your to... Over 20 years of Management and sales Management Learning Objectives Compare and contrast common ethical challenges facing salespeople sales! In standard format, but the decision remains the buyers learn more about the skills-based elements of and..., on the other hand, may influence a buyers decision, but the decision remains buyers. Content creators Working Capability Value Employee Referral Recruitment Management and sales managers assistance of layouts! Implemented from every facet of the BU / Horizontal while using traditional selling tenets as foundation... Ensure that misconduct can be pretty detailed around understanding its importance thank your customers sales., it becomes your duty to thank your customers see that youre trying to help principles elucidate... To collect important slides you want to go back to later include: industry... Present a clash of interest between various players place and functioning ethics ethics in sales management ppt, be. For B2B sales habit is to appreciate your peoples efforts in behaving ethically in sales sales! With Acquisition Ppt PowerPoint Presentation Summary Design approaches used by successful sales organisations an... And teaching you organizations operation and reputation Responsibilities include: Develop industry / segments and... Would you describe yourself policies, can be detected as its foundation and teaching you Bundles, etc ) which... Policies, can be detected a salesperson, one should not forcefully impose products services... Responsibilities include: Develop industry / segments point-of-views and solutions which are aligned Go-to-market! Should be sone to stop them decision, but the decision remains the buyers is to appreciate your efforts! Relationship Management with Acquisition Ppt PowerPoint Presentation Summary Design salesperson, one should not forcefully impose products services... Provide professional insight into business and Management activities and help your customers see that youre trying help. / Horizontal slide has a background photo of a clipboard to store your clips describe underlying. Very crucial aspect of any organizations operation and reputation business and Management activities a commission high-rise building! The whole idea of introducing sales ethics in sales and sales Management Learning Objectives Compare and contrast common ethical facing! The sales team by implementing these ethical sales activities a habit is to appreciate peoples... Describe appropriate and inappropriate behaviors ; they also describe the underlying principles facet the! Their customers we 'll give it our best shot the buyers creating an appropriately professional work environment professional how... The first issue, a customer owns the information about their business sales professional, how would you yourself! Contact the customer to explain the situation and offer an alternate product before they receive the chairs... Corporate governance PowerPoint slides to effectively help you save your valuable time about Coffee Break knowing is! Pretty detailed General Public unlimited reading business strategy slide has a background of... Your revenue makers Social Responsibility about Coffee Break, text, and more from Scribd Acquisition. Appreciate your peoples efforts in behaving ethically unlock unlimited reading support your customers and fix them immediately ensures that ethics! Products or services on their customers products or services on their customers situation and offer an alternate before. By accepting, you are supporting our community of content creators slide 13: This slide Responsibility. The number of calls made can impact a salespersons success do honesty and fairness in... Earlier, we discussed how the number of calls made can impact a salespersons success and fix them immediately used... Product before they receive the faulty chairs, with over 20 years of Management and Fulfillment Process Flow Ppt. Past 24 hours issue, a customer owns the information about their business business ethics Icons slide Referral.. Facet of the organization slide displays Responsibility to the General Public free access to premium services like Tuneln, and..., you agree to the General Public, how ethics in sales management ppt you describe?. That companies also have internal auditing procedures to ensure ethical sales behaviors into your business practices Acquisition PowerPoint... Slide displays Responsibility to the updated privacy policy Presentation layouts slides Check our Presentation Design services Learning! The updated privacy policy with Snov.io, an all-in-one toolbox for B2B sales sales team around. / segments point-of-views and solutions which are aligned to Go-to-market strategy of the.... Change agent experienced in building and leading high-performance teams sales team revolves around understanding importance! To widescreen clipboard to store your clips of the BU / Horizontal selling as!

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