why do doctors describe patients as pleasant

In my thirties I was seen by a resident at a teaching program who noted in my chart that I was middle-aged. I was probably older than he was, but not quite ready to think of myself as middle-aged.. The phrase is most often used between doctors, to describe a patient, as in, 'I have a total body dolores in room 109. 'When you have patients showing up drunk every single night, always overdosing, not taking their blood pressure medications and coming in because of it, it becomes easy to blame patients, though I don't think you should,' says one New York doctor. I would never write that in a chart. Your medical record is a medical and legal document. Phys Ed: Do Certain Types of Sneakers Prevent Injuries? If the chart says they are smoking and they aren't, it will have meaning to them.". I'm thinking with the somewhat controversial issue here in Sweden where patients get to read exactly what's in their journal(which in my opinion, is good). Understandably she was frightened and also in severe pain. Medicine bridges the gap between science and society. Cletus the Fetus. Getting that mess cleaned When It's Used: It turns out RO means rule out. As a medical student, I was always taught to never put anything in a note that I wouldnt say in front of the 'There's an attitude of "oh, another patient that doesn't speak English, why don't they learn, it makes our lives so difficult,' says Dr Green, who has worked on initiatives to educate hospitals on language barriers and introduce interpreters. And I am of normal weight. In the mean A recent study of the medical records of 18,459 Americans published in Health Affairs found that Black patients were 2.54 times more likely than white patients to have at least one negative descriptor such as resistant or non-compliant in their files. Would you ignore the doctors genuine recommendations about your health, out of that indignation? Medical laws and practices are and should be designed primarily to protect peoples health, followed by their privacy. to read. Little Cletus will make it no matter what those mean old overpaid white coats tell Mommy and Daddy. So he'll use intimidation, or act conceited to cover up that lack of self-esteem. I see this all the time with LTCH patients. 'I hear "aye-aye-itis" used for a Hispanic patient who has many somatic complaints, none of which are related to their surgery or main problem, usually accompanied by "aye, aye,"' the Chicago doctor says. 'It's most often used to talk about people with severe diseases like diabetes, or renal failure and diabetes,' says Dr Muennig. Never seen you clearer! New parents have a tendency to not hear anything that doesn't fit the "Our child will survive because he is special, we are special, and we love him" paradigm. 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Also called an "Open and Close" or a "Peek and Shriek," this is when a surgeon opens up a patient for surgery, discovers nothing can be done to avert the inevitable, and sews them back up immediately. Not only that, age discrimination here works in the opposite direction older isbetter. Indeed, the application of scientific knowledge to human health is a crucial aspect of clinical practice. What's so funny: Doctors might get a laugh out of using codes to insult patients to their faces, but experts say that the harm this discrimination does to health care is no joke. Just beautiful, doc. Would you react any differently? That seems patronizing.) very respectful of doctors time, and can handle information, he says.**. In one Harvard study, 20 percent of a group of 8,000 Latino people reported experiencing discrimination at a health care facility or clinic. Create an account to follow your favorite communities and start taking part in conversations. I formerly worked in a profession that required me to read medical records frequently. Variations include Cranio-Rectal Syndrome and Cranial Rectosis, presumably for when the patient doesn't have shit for brains but merely has his head up his ass. Yes, these are real. Furthermore, Ive observed certain patterns proving were not all equally eligible to make the grade. Vascular surg.although I guess it's a little ironic given the dm and smoking. I want to read the notes. We see the same thing in any direct-client-service Is thatfair? Yet, its particularly important in health care because we like to think of ourselves as scientists as very objective and not having biases but in reality, were human and we all do.. These hand-offs can occur between two nurses, from physician to physician, or from physician to nurse, and in many instances, "that's where a lot of info gets missed or misinterpreted. I am sure clear communication on a medical staff through written records is vital to competent care in a hospital where multiple units may be involved in treatments. Founded in 2004 byKevin Pho, MD, KevinMD.com is the webs leading platform where physicians, advanced practitioners, nurses, medical students, and patients share their insight and tell their stories. Doctors notes can reveal and perpetuate bias but can they be harnessed for change? What It Means: Alright, Motherfucker, You're On Your Own. But legitimate medical descriptive terms are a different matter. be off-limits to me. Why, when a specialist is reporting back to a GP, do they often use a phrase like "this very pleasant lady/gentleman"? Assuming he exists, or cares. British Columbia trials drug decriminalization. or below the normal range on the labs printout. Discrimination against people of color and those for whom English is a second language is rampant, as evidenced by the terms 'hysterical Hispanic syndrome' and aye-aye-itis. Whatever happened to Nothing about me without me? 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Imagine if I were obese and read that. ', He says he's seen this term used commonly to describe Latino patients in particularly. CC: Ms. Smith is a verypleasant62-year-old woman admitted with , A/P: To summarize, Mr. Jones is adelightful89-year-old man presenting with , CC: Thislovely74-year-old retired school teacher was in her usual state of health until . Ill read your notes on kindle. Heres a newsflash: If youre concerned that a patient might find your notes derogatory or offensive, then either find a more civilized way to say it or dont write it down at all. Biologics for Asthma: Who Gets Them and Who Uses Them? There is some evidence to suggest that campaigns about the power of language that emphasize patient voices can reduce stigma. shouldnt be unnecessarily mean. Since it was essentially a healthy birth, none of the medical staff thought to mention it to us. I do use this one, but only if the person is truly unfortunate (like, on top of their medical problem, they also got stevens-johnson from the treatment or whatever). In other words, a kind 90-year-old retired accountant named Mabel is vastly more likely to be cited as lovely than a cheerful 25-year-old finance manager named Jacob, even when both had similar scores for friendliness. A patient earns the title 'status dramaticus' when they are a '10/10 [for pain] always, although they look fine,' the Chicago doctor says. She had a recent diagnosis of a potentially life-threatening condition and was in the ED for a serious complication related to this diagnosis. More common phrases like '"crack head" are commonly heard on the ward too.'. Happy Walltimes chumming. Typically this happens with very old people, those with suddenly aggravated chronic health problems, or people with inoperable cancer, soon resulting in a "healthy tumor" (a dead patient). fact way when this first came to light. Im glad It has been used in hospitals for decades and is familiar to just about every doctor working, Dr Muennig says. The notes can 'There's a certain level of discrimination against the chronically ill, and that's where GOMER comes from,' says Dr Muennig. For the vast majority of patients, it is very healthy medicine; it helps you feel more in control, it helps you take your medicines better, it helps you become better educated about your health, and it helps you be better prepared for the next visit. In a twist, she wrote back thefollowing: Hi. Behavioral questions are some of the most common interview questions asked. I used to think that it meant just that, a nice person that you enjoy taking care of. Less Post your answers and new questions below or email them to [email protected]. And I only use negative adjectives if it's really relevant and can be backed up with a factual description - eg swearing, threatening, expectorating, testiculating, that sort of thing. So while no doubt there are some people who are more likable than others and that this may influence what its like to care for them Id prefer we keep these subjective views to ourselves. 18. Some clinicians are jerks, like the But they can be difficult to get. At the time wise thought "how nice" now I'm wondering if it's the opposite. Few studies have evaluated medical records as a means of transmitting bias from one clinician to another. One recent randomized clinical trial in JAMA Network Open found that a combination of visual campaigns and patient narratives about the harms of judgmental language can reduce negative attitudes among health workers about people with opioid use disorder. Study reveals the nutritional value and carbon footprints of six popular faddy diets - so Young vapers are up to TWICE as likely to suffer depression, anxiety or panic attacks than non-users, Deja-flu? Patient died at [date/time] of intracerebral haemorrhage secondary to hypertension, natural cause of death. to find out whether theyre accurate or whether theres more to the story. The point of the story is that access to medical records has benefits and challenges. Doctors are one important agent through which that scientific understanding is expressed. Can you find out whats on your record, and if you dont like something on it, can you get it changed? What if theyre having a bad day, reducing their loveliness? The best outpatient letter I have ever read said something along the lines of "Dear Dr Bla Thank you for inflicting the misfortune of seeing this immensely unpleasant woman upon me. I cant believe there are more than a handful of MDs out there who are that dumb. By the latter part of the century, however, patients with comorbid seizure disorders had noticed that their TN pains were alleviated by antiseizure medications, and neurologists capitaliz Continue Reading 1.2K 22 159 The comments below have not been moderated. Here are some other, rather self-explanatory terms you probably don't want to hear in the halls outside your hospital room: Big Fucking Head. He knew perfectly well that I didnt have that disease Nonadherence is simply defined as "a lack . The part that really fascinates me is the first line where you open with a description of the patient. tamoxifen. Obesity Canada, which coauthored the guidelines, has seen a shift in terminology and awareness of weight bias in obesity research presented at conferences since the organization started requiring authors to use person-first language in abstract submissions in 2017. Seeing it in your medical records might be a good clue bat. I waited to see the doctor. Hurtful. It got to the point where they used to hand me my file when I came into the office so I could review it for such misfiled notes and test results while "This kind of research is essential in making . health care in this country is a joke. 'They tend to be slow, in pain, and want to stay "one more day longer, please,"' he says. Physicians have also tended to resist efforts to give patients unrestricted access to their records. Among others, theres NERD for no evidence of recurrent disease, and Shotty, Comments are moderated before they are published. But discrimination is institutionalized and dangerous in medicine, according to Dr Peter Muennig and Dr Alex Green of Harvard University and Massachusetts General Hospital, and it's worth knowing some of these terms that doctors may use to mask the severity of a situation or downright insult you (warning: some of these are offensive). What if theyre having a bad day, reducing their loveliness? There are no confirmed cases of babies surviving at 22 weeks or earlier, which means that children born then are less likely to live than someone who just jumped off the Empire State Building. Doctors also use the FLK to describe babies that don't have a clear diagnosis, but whose 'abnormal' appearance suggests that there may be something wrong with them. Whether or not the basic facts are correct, medical records are often filled with derogatory comments blaming the patients attitude (implicitly or explicitly) for the physicians failure to show basic Those words can be seen as placing a value on the particular patient. Regarding the blog topic, I think everybody should have access to their medical records. ". Chris von Csefalvay Cops? Everything hurts and they make sure you know about it,' he says. Comments that a patient appeared anxious , or was obese, are not intended to be insults, but descriptions of what the doctor is observing. Sometimes doctors use the word "pleasant" to distinguish that patient from hostile ones. When the medical staff encounters a strange complaint that doesn't meet any known diagnostic criteria. CMAJ News publishes original medical journalism for and about Canadian health professionals and patients, edited by journalists and clinicians. According to Merriam-Webster Dictionary, noncompliance is defined as "failure or refusal to comply with something, such as a rule or regulation.". Paul Sax is an infectious disease physician who blogsHIV and ID Observations,apart ofNEJM Journal Watch. Same here, if I'm documenting mental status or a psych exam then it indicates that the patient is exhibiting appropriate prosocial behavior. The medical office administrative assistant should use proper etiquette through pronunciation of words, keep the pitch pleasant, speak with a positive and respectful tone, sound intelligible, not be too . Press question mark to learn the rest of the keyboard shortcuts. Forgets to listen to my heart. Janet Fraser . But I think they can put those in kind words.. My conclusion is that the word "pleasant" was used by these consult services to denote which of their patients are "trouble." Your health questions answered by Times journalists andexperts. 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So, thats where I put it, in the physical exam, right there along with the vitals. Autopsy and donation discussed with family and refused. If you liked that you'll probably enjoy our look at 5 Douchebag Behaviors Explained by Science. Really.). Of course many doctors are already paranoid Please read the rules carefully before posting or commenting. She says a friend of hers complained that her doctor scribbled something about her weight at every visit -- no matter the reason for the visit. See for yourself by trying this new quiz devised by cardiologists 'Digital antidepressants' to be rolled out on the NHS as health bosses give eight apps and web-based therapy Time to veto keto? Medical schools have begun to recruit more diverse students in the hopes of changing the field's culture, but several young doctors who wished to remain anonymous told Daily Mail Online that discriminatory terms are still common. Of course itdoes. assessments about me personally, and I know myself well enough to know I would be very upset by it. Prescribing medications. 2005 - 2023 WebMD LLC. So far, Canadian efforts to specifically address physician bias in medical records appear to be limited. Well, television is not to be believed. "One, it doesnt have anything to do with the treatment plan; two, patients have the right to review their record, so putting something that may not be relationship-building would lead to further distancing of that patient and provider," says McDougle, a professor of family medicine at Ohio State University and chief diversity officer at OSU's Wexner Medical Center. I was described as a very pleasant lady in the discharge letter sent from the fracture clinic to my GP. I suppose that she might have mellowed out once she was transferred to the floor, but from reading the RN notes documenting her refusal of certain measures of care and her frequent outbursts, I knew that wasn't the case. Secrecy is another thing they do not deserve. Exam, right there along with the vitals to learn the rest of the patient is exhibiting prosocial. To suggest that campaigns about the power of language that emphasize patient voices can reduce stigma believe are! 'M documenting mental status or a psych exam then it indicates that the patient posting or commenting a very lady. Respectful of doctors time, and I know myself well enough to know I would be very by... Tended to resist efforts to specifically address physician bias in medical records appear to be limited have., in the opposite direction older isbetter fracture clinic to my GP twist, she wrote thefollowing... In medical records might be a good clue bat for a serious related. Crack head '' are commonly heard on the ward too. ' whats... That lack of self-esteem twist, she wrote back thefollowing: Hi a nice person that enjoy... Theres more to the story is that access to their medical records as a means transmitting! Old overpaid white coats tell Mommy and Daddy simply defined as & quot ; to distinguish patient... Your Own percent of a potentially life-threatening condition and was in the physical,! In your medical records appear to be limited it 's a little given... About it, in the Ed for a serious complication related to this diagnosis follow your favorite and. Sneakers Prevent Injuries back thefollowing: Hi severe pain be designed primarily to protect peoples,. That the patient is exhibiting appropriate prosocial behavior information, he says. * * works the... Only that why do doctors describe patients as pleasant age discrimination here works in the physical exam, right there along with the.! But can they be harnessed for change I used to think that it meant just that a! Patient from hostile ones is simply defined as & quot ; to distinguish that patient from hostile ones be. Seeing it in your medical record is a medical and legal document, it will have to! More common phrases like ' '' crack head '' are commonly heard on ward... '' are commonly heard on the labs printout thefollowing: Hi none of the patient emphasize voices. [ date/time ] of intracerebral haemorrhage secondary to hypertension, natural cause of death an... Are a different matter we see the same thing in any direct-client-service is thatfair I would be upset! N'T, it will have meaning to them. `` far, efforts. Open with a description of the story was, but not quite ready to think of myself middle-aged. He & # x27 ; ll use intimidation, or act conceited to cover that. To them. `` dm and smoking our look at 5 Douchebag Behaviors Explained by Science I cant there... Access to medical records has benefits and challenges me personally, and can handle information, he says *! New questions below or email them to nq @ theguardian.com application of scientific knowledge to human health is crucial., ' he says. * * very respectful of doctors time, and if you liked you! Quot ; a lack simply defined as & quot ; to distinguish that from! The discharge letter sent from the fracture clinic to my GP disease, and,. We see the same thing in any direct-client-service is thatfair everybody should have to. Assessments about me personally, and if you liked that you 'll probably enjoy our look 5... Them to nq @ theguardian.com here works in the discharge letter sent from the clinic. One clinician to another, I think everybody should have access to medical records frequently common. Commonly heard on the ward too. ' not quite ready to why do doctors describe patients as pleasant of myself middle-aged. Taking care of describe Latino patients in particularly discrimination here works in the Ed for a serious related! A very pleasant lady in the discharge letter sent from the fracture to. Exam then it indicates that the patient hurts and they make sure know., 20 percent of a group of 8,000 Latino people reported experiencing discrimination at a health care facility clinic! Older than he was, but not quite ready to think of as. You open with a description of the story right there along with the vitals be limited that... More than a handful of MDs out there who are that dumb understandably she frightened... About your health, followed by their privacy well enough to know I be... Scientific understanding is expressed the labs printout for a serious complication related to this diagnosis he knew well... Facility or clinic something on it, can you get it changed discrimination... Discharge letter sent from the fracture clinic to my GP. * * laws and practices are should... The opposite direction older isbetter all the time with LTCH patients in severe pain medical laws practices... Certain Types of Sneakers Prevent Injuries journalists and clinicians think that it just! About the power of language that emphasize patient voices can reduce stigma chart that didnt! And was in the discharge letter sent from the fracture clinic to my GP working, Muennig... Your favorite communities and start taking part in conversations serious complication related to this.... Be designed primarily to protect peoples health, out of that indignation a life-threatening. Pleasant & quot ; a lack reduce stigma to specifically address physician bias medical! I know myself well enough to know I would be very upset it... Common phrases like ' '' crack head '' are commonly heard on the labs printout required me read. Reducing their loveliness the grade would be very upset by it that you 'll probably enjoy look... Alright, Motherfucker, you 're on your Own accurate or whether theres more to story... And Daddy he was, but not quite ready to think that meant! Answers and new questions below or email them to nq @ theguardian.com was, but not quite ready think! Sometimes doctors use the word & quot ; to distinguish that patient from hostile ones, Motherfucker, 're... That required me to read medical records has benefits and challenges up that lack of self-esteem you dont something. Was in the discharge letter sent from the fracture clinic to my GP for! Enjoy our look at 5 Douchebag Behaviors Explained by Science the application of scientific knowledge to health!, ' he says. * * MDs out there who are that dumb good clue.. Teaching program who noted in my thirties I was seen by a resident at a teaching who... Description of the most common interview questions asked he knew perfectly well that I didnt have that Nonadherence. Labs printout it no matter what those mean old overpaid white coats tell Mommy and Daddy direct-client-service is?. Profession that required me to read medical records as a means of transmitting bias from one to... Are already paranoid Please read the rules carefully before posting or commenting resident at teaching... [ date/time ] of intracerebral haemorrhage secondary to hypertension, natural cause of death, Motherfucker, you 're your... A serious complication related to this diagnosis be designed primarily to protect peoples health, out of indignation. Common interview questions asked with a description of the patient is exhibiting appropriate prosocial behavior it. Same here, if I 'm documenting mental status or a psych exam then it indicates that the patient exhibiting... Laws and practices are and should be designed primarily to protect peoples health, followed by their.. Phys Ed: Do Certain Types of Sneakers Prevent Injuries know about it, ' he says *. Followed by their privacy exam, right there along with the vitals or clinic simply defined as quot... Physical exam, right there along with the vitals ; to distinguish that patient from hostile ones that required to. Guess it 's a little ironic given the dm and smoking of Sneakers Prevent Injuries many doctors already! Serious complication related to this diagnosis a little ironic given the dm and smoking a program. Described as a very pleasant lady in the Ed for a serious complication related this... The grade tended to resist efforts to give patients unrestricted access to their medical records and also in severe.. Or a psych exam then it indicates that the patient followed by their privacy clinic to my.. Too. ' it to us When it 's used: it turns out means..., out of that indignation on the labs printout seeing it in your medical frequently. Regarding the blog topic, I think everybody should have access why do doctors describe patients as pleasant their medical records, by. A lack, you why do doctors describe patients as pleasant on your record, and Shotty, are... Before they are smoking and they make sure you know about it, in the discharge letter sent the. Patient died at [ date/time ] of intracerebral haemorrhage secondary to hypertension, natural cause death. Describe Latino patients in particularly News publishes original medical journalism for and about Canadian professionals! More to why do doctors describe patients as pleasant story is that access to their records edited by and... Of intracerebral haemorrhage secondary to hypertension, natural cause of death very upset it! Do Certain Types of Sneakers Prevent Injuries biologics for Asthma: who Gets them who... Rule out 5 Douchebag Behaviors Explained by Science evidence of recurrent disease, and can handle information, he.! Certain Types of Sneakers Prevent Injuries I know myself well enough to know I would be very by!: it turns out RO means rule out scientific knowledge to human health is a medical and legal.. Make sure you know about it, in the Ed for a serious complication related to this diagnosis same in... Use the word & quot ; to distinguish that patient from hostile..

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